Unified Communications
Integrate your UCaaS and CCaaS and deliver a seamless and aligned customer experience every time.
Making and receiving calls via your preferred unified communications platform is just the beginning.
SecureCo’s unified communication solutions seamlessly integrates all of your calling technologies for streamlined voice engagements - critical for any modern hybrid workforce to deliver exceptional customer experiences every time.
Transform Microsoft Teams into your business phone and collaboration tool
SecureCo for Teams is a voice as a service (VaaS) solution that simplifies the integration of Microsoft Teams with the PSTN via direct routing to deliver collaboration, unified communications, and enterprise telephony. Maintain freedom whilst achieving ease of connectivity and call management between Microsoft Teams and other calling service providers such as Carriers, Cisco, Nice CXone, Genesys, Avaya, and more.
Integrate your contact centre and Microsoft Teams to deliver a seamless and aligned customer experience every time
Enable Microsoft Teams calls to be recorded and analysed through your current or future speech intelligence solutions
Process payments through Microsoft Teams in a PCI DSS compliant manner
Make Webex calling simple with Intelligent Voice Platform
SecureCo for Webex is a voice as a service solution that delivers a complete end-to-end IP telephony solution and complete PBX functionality, allowing you to streamline your business communications.
Integrate your contact centre solution and CISCO Webex to deliver a seamless and aligned customer experience every time
Enable Webex calls to be recorded and analysed through your current or future speech intelligence solutions
Process payments through CISCO Webex in a PCI DSS compliant manner
Intelligent Voice Platform
Low-code voice orchestration that seamlessly connects contact centre, corporate telephony, and unified communications empowering your customer experience and employee experience transformation.
Voice made simple and flexible
Take your organisation to the cloud with flexible SIP trunking that integrates everywhere, as well as smart voice orchestration to simplify number management and administration of voice services.
Easily integrate voice, anywhere.
Bring your contact centre and corporate telephony together to deliver a more seamless experience for your customers and your remote employees.
Seamlessly, access voice data
Gain a holistic view of voice data across your entire voice ecosystem and empower your speech intelligence for better customer and employee insights.
Secure payments
Taking payments over the phone has never been safer. De-risk your contact centre with our PCI DSS SAQ-A solution and build trust with your customers.
Resources
We've collated a collection of educational and informative resources that we trust you'll find helpful in your digital transformation.
It's time to iron out the lumps in your CX stack
Buy or Build? No-code solutions vs. custom solutions
SecureCo for Webex Brochure
Get the latest customer experience technology insights
Join the SecureCo CX community and get the latest low-down on customer experience and how you can unlock the power of speech technology for your customers.
