Simple connectivity of your cloud or on-premise contact centre solution and your corporate telephony
Native integration with MS Teams and Webex calling unified communications platforms
Native integration with leading contact centre solutions from Genesys, CISCO, NiceCX and more
Prebuilt connectors with industry-leading speech intelligence providers for of speech analytics, compliance automation, biometrics, and artificial intelligence
Enable access to voice data across all your voice technologies, no more by removing voice data silos
Real-time recording with no impact on call quality or latency between parties
Automatically transform CTI meta-data between your voice technologies
Enable the modern hybrid workforce by enabling payments over the phone to be taken anywhere, anytime
De-risk payments by completely removing credit card data from your contact centre
Eliminate IVRs or call transfers to help reduce call handling times and improve customer experiences
Choose any payment gateway for full control of where your payments are processed
Take your organisation to the cloud with flexible SIP trunking that integrates everywhere, as well as smart voice orchestration to simplify number management and administration of voice services.
Bring your contact centre and corporate telephony together to deliver a more seamless experience for your customers and your remote employees.
Gain a holistic view of voice data across your entire voice ecosystem and empower your speech intelligence for better customer and employee insights.
Taking payments over the phone has never been safer. De-risk your contact centre with our PCI DSS SAQ-A solution and build trust with your customers.
Case Study LocalSearch
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