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Position, Company name
13 and 1300 numbers allow customers to call your business from most phones in Australia for a fixed charge, whilst 1800 numbers are free to customers calling from a standard fixed-line service within Australia
Geo-based calling means your customers can call a single common number and be routed to the nearest appropriate geographical answer point. Your marketing is simplified and standardised through a single number
Securely process payments in a PCI DSS compliant manner over the phone
Access inbound conversational data and unlock the power of third-party speech intelligence solutions like Dubber, Cognigy and Daisee
Our self-serve portal allows you to easily configure inbound numbers and call routing in minutes, with no specialist skills required using the simple drag’n’drop workflow builder
Gain visibility with historical and real-time status reports across all inbound calls and access inbound call information in real-time to monitor, analyse and make data-driven decisions
Take your organisation to the cloud with flexible SIP trunking that integrates everywhere, as well as smart voice orchestration to simplify number management and administration of voice services.
Bring your contact centre and corporate telephony together to deliver a more seamless experience for your customers and your remote employees.
Gain a holistic view of voice data across your entire voice ecosystem and empower your speech intelligence for better customer and employee insights.
Taking payments over the phone has never been safer. De-risk your contact centre with our PCI DSS SAQ-A solution and build trust with your customers.
Join the SecureCo CX community and get the latest low-down on customer experience and how you can unlock the power of speech technology for your customers.