Credit card data is completely removed from your contact centre, reducing compliance costs by eliminating the need to use clean rooms pause and resume call recordings or deploy enhanced physical security
Improve customer experience by ensuring the agent and customer are always in contact and removing IVRs or transferred calls to reduce call handling times
We are payment gateway agnostic, meaning you have the choice of where your payments are processed
Multiple integration options available via a branded hosted Payment Page or REST API
Your customers are connected to a live agent either through an inbound or outbound call.
No need to route the call anywhere. Customers can enter their card details using their keypad while still being on the call with the agent.
Automatically block card details from reaching your remote agents, contact centre, or your organisation.
Card details are encrypted and sent directly to your payment gateway provider. Payment is made directly to the customer’s banking facility from the payment gateway provider.
Take your organisation to the cloud with flexible SIP trunking that integrates everywhere, as well as smart voice orchestration to simplify number management and administration of voice services.
Bring your contact centre and corporate telephony together to deliver a more seamless experience for your customers and your remote employees.
Gain a holistic view of voice data across your entire voice ecosystem and empower your speech intelligence for better customer and employee insights.
Don’t let legacy hardware hinder your digital transformation projects. Confidently migrate one or multiple numbers without disruption to your customer experience
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