We make complex look easy.

We are building the next generation of intelligent communications technology - providing easy and secure access to voice services to organisations, globally.

OUR STORY

Founded in 2013, we're on a mission to make enterprise communication secure and easy. 

We believe in a world where everyone feels valued by the companies they deal with. Today, consumers want empathy when interacting with brands, and we are enabling this for over 20,000 contact centre agents and business professionals through our Intelligent Voice Platform (IVP). 

IVP acts as a hub connecting all of a company’s calling, contact centre and unified communications technologies with the services required to create the customer experience of the future, one that prioritises convenience and empathy. 

This means customers can now take advantage of real-time voice-based AI services as well as simplify their cloud migration whilst keeping existing investments. 

Australian-owned communications technology business

Every month, SecureCo’s IVP delivers millions of calls to world-leading systems integrators, software providers, and enterprises. It offers a no-code solution that helps organisations reduce the complexities of deploying and managing voice technologies and improve customer experiences. 

>85m
Voice minutes managed per month
>20k
Average daily users
90+
Enterprise & Government clients
11yrs
Operating
SecureCo Team at Desks
Our Values

We are experts in voice.

Our vision is to empower organisations with communications that deliver meaningful interactions between humans, so they can create positive experiences for employees and customers everywhere. We are:

Driven

We are ambitious, entrepreneurial and achievement focused. We find new opportunities and capitalise on them. We are a high performing team, striving for continuous improvement and growth.

Open

We are honest and transparent and encourage feedback, always with respect. We make sure everyone on our team has all the right information. We value, welcome and celebrate diversity in all its forms: Ideas, opinions, personal characteristics and lived experience.

Partnership Icon

Dependable

We show up and take care for our team and customers. We support and empower each other to do their best work. We take ownership of the outcome, make sure our actions impact positively on the work, and operate with diligence.

Our Team

Meet the Executive

Our expert team are champions in empathetic driven customer experience.

Paul Bird Profile Pic
Paul Bird
Founder & CEO

Paul has founded, led and successfully grown SecureCo. over the past 12 years, Paul is a prominent figure in the Australian payments, compliance, security, and voice technology markets. A true visionary, Paul has a deep understanding of current and future customers' challenges and CX technology trends.

Josh McAdam Profile Pic
Joshua McAdam
Chief Operating Officer

An accomplished technologist and leader, Josh is known globally as a trusted expert in voice technologies, as he pairs his deep level of technical knowledge with broad market awareness and commercial understanding to bring our vision of the world's first no-code Intelligent Voice Platform to life.

Ehinomen Akhabue Profile Pic
Ehinomen Akhabue
Chief Financial Officer

Ehinomen is a skilled senior executive with over 20 years experience having worked across multiple industries in the USA, Australia and Canada.  Responsible for managing SecureCo’s financial affairs. Prior to SecureCo, he held senior finance leadership positions at Infotrack and American Express.

Amy Munro Profile Pic
Amy Munro
Commercial Director

A telecommunications industry veteran with over 15 years of global experience across Australia, UK and USA. Leading commercial excellence at Telstra and Superloop.

We're hiring!

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