Enterprise voice

    Voice technology excellence without friction

    Simply the best voice connectivity solution. Be connected in a matter of hours to your favourite carrier or to technology providers like Genesys, Cisco, Avaya, Nice, MS Teams and more.

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    SecureCo insights

    Whitepaper: voice technology excellence & customer engagement

    Discover the major trends impacting customer experience decision-makers in Australia and how voice technology excellence is driving customer empathy and deepening engagement.

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    Jobs at SecureCo

    We'd love to meet you!

    At SecureCo you get to build the next generation of Intelligent Voice Platform that global organisations rely on everyday.

    Join our team, we are hiring!

    Join our team
    PCI compliance

    The PCI DSS compliance pitfall you want to avoid in your contact centre

    Contact centres that process card payments on the phone are at the frontline of data threats and need to be more vigilant than ever to protect client data and brand reputation.

    Learn more

Trusted by

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Enterprise voice architecture made secure and easy

We are on a mission to make enterprise communication easy and secure. Our technology is the essential link in connecting your customers to your organisation.

From on-demand contact center voice connectivity for enterprises, gold-standard PCI DSS compliant payment, instant multi-carrier access, speech analytics or virtual agent technology integration we make it secure and easy.

Want to know more? Talk to our experts.

Talk to an expert
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Customer experience assurance

Customer Experience Assurance tools available at your fingertips

  • Compliant calling automation
  • Speech analytics
  • Contact centre testing
  • Voice monitoring
  • Intelligent Virtual Agent call APIs
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Enterprise calling for modern contact centres and corporate telephony

A voice orchestration platform that you can always rely on.

  • Secure SIP trunking
  • Inbound services
  • x5 Tier1 native carrier access
  • Native integration with CcaaS, UcaaS and any other calling technology
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Gold-standard payment solutions

Our solutions have been developed to securely capture customer payments at the highest level of compliance – either with the agent, webchat or via the IVR.

  • PCI DSS Agent assisted & remote workforce
  • PCI DSS Virtual Agent integration
  • PCI DSS Omnichannel payment

News, resources and analysis

    news | Jan 10, 2022

    The PCI DSS compliance pitfall to avoid in your contact centre

    Contact centres that process card payments are at the frontline of data threats and need to be more vigilant than ever to protect client data and brand reputation.

    read post
    news | Nov 12, 2021

    Mobile Phone CLI: overcoming phone anxiety

    Receiving a call from a hidden number brings up mixed emotions - sometimes panic, sometimes curiosity, and a lot of times, just plain annoyance.

    read post

By the numbers

20,000

end-users relying on SecureCo everyday

70+

enterprise and government clients

0%

churn over the last 12 months

85+

million minutes of conversation processed every month

No 1

In security and compliance - gold standard PCI DSS

Your digital toolset for phenomenal
enterprise voice architecture

Low-touch

  • Same day secure SIP availability
  • Native integration with contact centre and corporate telephony software
  • X5 instant tier1 carrier access
  • Expert enterprise project deployment team
  • Migrate from one calling technology to another
  • We are the voice conductor, we make telephony easy and secure

Reliable

We offer premium services every step of the way

  • Native X5 Tier 1 multi-carrier protection
  • Premium voice call quality
  • Voice architecture issue detection
  • Enterprise-grade services supporting more than 20,000 voice users

Independent

  • Compatible with current and future calling solutions (Genesys, Nice CXone, MS Teams, Cisco and more)
  • Choose your carrier

Secure

We provide true compliance and business risk relief

  • ISO 27001 certified
  • PCI DSS compliance SAQ-A
  • Level 1 PCI DSS Certified provider
  • Certified system information auditor
  • Certified information systems  Security professional
  • Risk and security advisory and guidance support

Impactful

Delivering exceptional services for high-value business outcomes.

  • High availability calling services
  • Voice experience automation
  • On-demand SIP deployment
  • Compliant calling automation
  • Live customer insights
  • PCI DSS virtual agent payments
  • PCI DSS agent assisted payments
  • And more

Security and Compliance is in our DNA