While many cloud contact centre vendors rightly claim they offer compliant PCI DSS payment solutions, the reality is, they probably offer the bare minimum of compliance (SAQ-D). This places a great deal of responsibility on contact centre owners.
With SecureCo, you instantly remove your contact centre from the full scope of PCI DSS compliance. All cardholder data functions are outsourced, with no electronic storage, processing, or transmission of any cardholder data on your systems or premises.
Our agent-assisted payment solution means you only need to comply with the 24 SAQ-A audit points, which is far quicker, cheaper and less risky than having to maintain SAQ-D compliance. The result?
- Ultimate customer experience
- Better contact centre efficiency
- Less costs and less risk